Microsoft® CRM:
What is the market place saying….
Microsoft Corp. today announced that Microsoft Dynamics™ CRM 3.0 has won CRM Magazine's 2006 CRM Market Leader Awards in both the Midmarket Suite CRM and Small Business Suite categories…
Microsoft Corp. (Nasdaq: MSFT) announced the start of its first Microsoft Dynamics(TM) CRM North American Customer Summit today in San Diego. Satya Nadella, corporate vice president and leader of the Microsoft Business Solutions division…
Microsoft is a newcomer to the CRM market and is competing with a variety of established CRM products. The traditional CRM players in the SMB market include SalesLogix, Siebel, Pivotal, Onyx and…

REDMOND, Wash. — Sept. 19, 2006 —

Microsoft Corp. today announced that Microsoft Dynamics™ CRM 3.0 has won CRM Magazine’s 2006 CRM Market Leader Awards in both the Midmarket Suite CRM and Small Business Suite categories. Brad Wilson, general manager of Microsoft CRM, has also won the magazine’s CRM Influential Leader Award for the second consecutive year. These awards, as well as a new report published by Gartner Inc. on Microsoft CRM, follow the recent announcement of over 100 percent growth for Microsoft CRM in the past fiscal year. This includes over 50,000 new customer seats and major multi thousand-seat enterprise wins in the last quarter, and validates the rapid growth of the product across all segments, geographic regions and industries. The CRM Market Awards honor the individuals and companies that stand above the rest in customer relationship management (CRM) as a result of their significant influence, innovation or accomplishments. The CRM Market Leader award recognizes the top vendors in eight categories. Each category includes six CRM vendors (one winner, four leaders and one company to watch), which are selected based on weighted criteria that include revenue, revenue growth, market share, reputation for customer satisfaction, depth of functionality and company direction. The magazine’s CRM Influential Leader Award spotlights executives in the CRM marketplace who have left an indelible mark on either their industry or their company this past year. Microsoft executives accepted both awards Monday night at the first destination CRM 2006 conference in San Jose, Calif. More information about CRM Magazine and the Market Leader Awards can be found at



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